Ship management must be made completely transparent to eliminate friction and ensure a good working relationship. This can only be accomplished with clear, open communication. Another necessity is for the management company to employ an experienced, knowledgeable support staff that is also well connected in the industry. Both of these attributes can help to produce solutions and resources, especially when they are needed most. Our business processes enable to operate efficiently at all times, and that all necessary information to enable decision making is available when needed and at the point of need. This requires integrated fleet management processes and support systems.